Big Daddy's Hauling & Home Improvement located in Dundalk Maryland has walked away from a job they started & refuses to come back to complete!
They installed a brand new bathroom on the first floor (tiles in the shower & on the floor) but there were pin holes in the grout. They FINALLY returned 3 months later (The excuse for not coming sooner was they had another HUGE money making job) to repair but at that time the grout not only had pin holes but it was cracked, 2-toned in color, & the shower wall had bowed, did I also mention that the floor tiles had a hollow sound to it.
Finally in November after contacting the state inspector and mailing a certified letter to the company they attempted to repair the bathroom. This made matters worse. Now I have chipped shower tiles everywhere, a cracked floor tile and they don't even match the existing tiles on the floor. The grout is still cracked & 2-toned also. I almost forgot, they didn't even caulk!
Besides all of this they were suppose to regrout & seal the new bathroom upstairs, repairs holes in a closet, & get the main phone upstairs working.
On November 27 I recieved a phone call from an employee of Big Daddy's stating that Richard Matthews said he would not be sending anyone back out & to call the Home Improvement Commission if that's my wish.
The contractor himself (Richard Matthews) we haven't seen or spoken to since June (During the signing of the last check). We've only spoken with an employee since then.
This is a horrible way to conduct business & recieve referrals.
Beware of this company!!!
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