Hurst Harwoods owned by Craig Hurst, took 8,000 dollars from me to do my floors with Brazilian Hardwood.
I had my floors replaced, because a pipe had originally burst under my lamenent flooring. I then had called Craig Hurst owner of Hurst Hardwoods and www.hursthardwoods.com to replace my floors. The floors were then replaced and I was extremely happy with my new floors, however two month later the floors had started to turn black. When the floors had turned black I then had contacted Craig and had to argue with him to replace the boards. Craig finally replaced the floors, because I got on him. Two month later the floors had turned black again. I did not feel like dealing with Craig, because I had such problems the first time with him so I called my insurance company to make sure that there was nothing wrong with my house. My insurance company had sent out a leak detector service and the leak detector service found that there were no leaks in the house that in fact Hurst Hardwoods was at fault, because they never allowed adaquate time when they ripped up the original flooring for the moisture to dry.
I then had called Craig and had got him to come back to the house, I had told him what that the insurance company had said he was at fault. Craig then proceeded to kick a column in my house which to of my workers can attest too (I work from home)
Craig said he was not going to replace my floors as it would cost him to much money. I told him that he had to make good on his services as I have paid so much money to him. Craig then stated he would make good on his services and call me no later then Wensday the next week. Wensday then came and went so I called him on Friday and he said he might be able to carpet my house. I told Craig I did not pay for Carpet but Hardwoods then he hung up on me. I then e-mailed Craig through his e-mail in a nice way that he needed to resolve the issue, when I checked my e-mail he sent me over 800 emails of a blank contract.in my opinion this was done on purposes to piss me off. I just called him today and he stated never to call him again and hung up the phone. I am very dissatisfied with this company and believe they are highly unethical.
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