On September 30 a gentleman came to my door to sell me an alarm system for my home. I agreed. He stated they would come the following morning between 9am and 10am to install the system and it should take between 2-3 hours to complete. The installer arrived at 9:10 am and did not leave until 5:47pm after falling through my kitchen ceiling. He said he notified the office and it would be fixed (I had spent over $2500 remodeling it the week prior) To make a long story short, they sent an idiot family member to repair the hole (tape it) 7 days later and I have been in a battle since. Vector wants me to pay them more money, but they don't want to fix my ceiling. I have 2 small children and me ceiling could fall anyday. IHC says Vector will handle this, and Vector said IHC is responsible. I dont give a crap who is responsible, because I know it is one of the two. I want this fixed and I will continue to file complaints with every agency until something is done. I would never reccomend this company to anyone. They are scam artist, and they need to be put out of business!
I have spoken with the same rude Ms. Jackson that is in another report, as well as a Mr. B. Liaberger who was "unsure if he would be able to help me"
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