The above firm out of Rancho Cordova, Ca. Sold me a tool package offering a free power tool to be shipped after the sale. THEIR salesman took my info for the free power tool, a router, and turned it in. DHC says I was to mail in for the free tool BUT THEIR PAID EMPLOYEE said he would take care of it for me.
He says he turned it in to DHC. They just kept the tool, evidently. The salesman no longer works for them and tried on many occasions to get them to honor their sale to no avail. I personally sent emails and letters to them with no return answer. I complained to the Ca. Dept of Consumer Affairs, they said to contact Ca. Dept of Justic, which I have done.
I never receieved it and DeWalt Tools nor DHC really gives a dang. It was just a $100 to $120 loss. Beware of dealing with either DHC or DeWalt when the promise you will get something free after the sale. They ripped me off. I have tried everything to get my tool but no one cares, and I doubt you can help but just want to warn others. Their phone number is 916-383-2024. Tks
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