I purchased 5 ceiling fans online. The celing fans were clearance and marked down cheap. I submitted all my info, including credit card info. I received email confirmation about my order, said 1-2 days for processing.
I called 2 times to check on order, and both times was told that the internet sales were overwhelming and the company was working out a deal with the manufacturer to correct the problems. I was told that I would be getting my fans, but it would take some time. I received this email today:
Dear EXPO.com customer,
Thank you for your order for the $24.66 Hunter ceiling fan (sku 463-540). Due to overwhelming demand, we are unable to fulfill this order because the item is no longer available and has been discontinued by the manufacturer. Your credit card has not been charged and your order has been cancelled.
Because we value you as a customer, we would like to offer you a one-time $25 EXPO gift card at no cost or obligation to you. The card is redeemable for products at any EXPO Design Center or Home Depot store in the U.S. We will send the gift card to the address listed on your original order unless we receive an address correction
from you by May 10.
We apologize for any inconvenience this may have caused, and invite you to visit expo.com and our stores for other great items for yourhome.
Sincerely,
Bob Wittman
President
EXPO Design Center
Boy thanks for nothing, I am a contractor. I have orders for these fans. Now I am screwed with my customers because of this BS.
Rob
Toledo, Ohio
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