Usacomplaints.com » Construction & Repair » Complaint / Review: Stanford Carr Developement - Careless customer service and delays to find solutions to our problem. #166065

Complaint / Review
Stanford Carr Developement
Careless customer service and delays to find solutions to our problem

We just have bought a condominium in February.
It's new and we live in the first floor
It is very expensive unit and we have many problems that areneeded to be fixed.

1st when the severe storm hit hawaii the rain came in to our house near by our balcony and it wetted our whole living room carpet and we asked for service and also to find a solution to prevent the flooding. I even wrote a letter to the Board of Directors on march and still there's no answer

2nd the bathroom problem. The wall by our tub is very damp, the water is running from the inside toward the wall and it makes the whole wall damp and wet. The builders came, open 2 walls and said nothing was wrong. They just put silicons on tub ledge and told us it's maintaince thing so we should do it next time.
The other units with same problem lives fine. I serious think this is rediculous. This happened before we moved in and they told us they have fixed it and it has happened again.

I can't understand that the only solution is to cover it with silicon everytime it gets damp again. What the hell am I suppose to do if it gets serious. I know that something is wrong with the spaces in between the tube and the tile and they wouldn't open the tile or the tube to check but the wall.

I'm getting frustrated by their inconvience and lack of care to fix the problem. I think they are just saying there's nothing that they can do, because it's a big problem.


Offender: Stanford Carr Developement

Country: USA   State: Hawaii   City: Honolulu
Address: 1100 Alakea 27th Floor
Phone: 8085375220

Category: Construction & Repair

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