Complaint / review text:
On March 18,2006, a Kirby rep knocked on my door. I told the man up front that I didn't have a job and could not afford to buy anything from the company. This didn't seem to matter to him, he came in anyway. He said that they just wanted to show me their product. Before I knew it, there was another man coming into my house with their vacuum. At the time, my boyfriend was asleep on the sofa. I asked them could they please come into the kitchen, so that they would not wake him. I was totally ignored and these 2 men went into my living room and started talking to him. Because both my boyfriend and myself are extremely too nice, we ended up listening to the entire presentation. (NEVER AGAIN!) This went on for 3 hours. When it came time to FINALLY show us the prices, the man told us about this special they were having and how if he sold enough vacuums, he would win a free trip to Florida. The first price he showed was $1799.00. He told us that the regular price was $2500.00. We told him that we could not afford it and that maybe sometime in the future we might be interested. He then called the other rep on the phone to come back to our house. When the other rep got back to the house, he told us that he would give us a break on the down-payment ($300.00). He would give us $99.00 for our old vacuum cleaner & take off $200.00 from the $1799.00. We would only have to pay $25.00 down and have 24 monthly payments of $84.00. AGAIN, we told them no. Again, he had a better deal for us. This time, he told me that they would lower the price to $1200.00, $24.00 down-payment, & 24 monthly payments of 57.00. By this time, I was willing to do anything to get them to leave. I agreed (like a total fool). After drawing up all the paper work, The total cost was back up to over $1600.00. I agreed (like a total fool). About 2 hours after the purchase, I called the rep back and told him that I changed my mind. I asked him to come pick up the vacuum. He told me to please think about it and that if I didn't change my mind, he would be by the following day. I didn't change my mind, but I could not get him to come and pick the vacuum up until the following day (March 20). Even then, I feared that he would not come and get the vacuum. When he finally showed up, he still was trying to talk me into to keeping it. I told him No No No. Again, he came up with a better deal than before. The vacuum was now only $900.00. I told him to get out of my house, that I was sick of him disrespecting my intelligence. I got all of my paper work back and ripped it up. I wrote this because I hope that this will not happened to anyone else. Please, do not even answer the door if you see someone selling a kirby vacuum!!! Rip off!!!