How should i be?
It all started when I decide to put a pull in my home. I contacted a few pool companies and finally decided to go with award Pool Company. Which had said IT WOULD TAKE 6 TO 12 to COMPLETE the pool.
That's when the nightmare began it was the end of April of 05 that I signed the contract for the pool.
It took three month for them to come out and begin the pool. Then bam they slapped me with a 40% of the actual pool cost which was around 20k as a deposite just to dig a hole!!! I was fine with that because I though ok the ball should be rolling now. Nope that is where the nightmare really really began because after they dug the hole they took two month to come out and gunite it (Cement) and I really believe the only reason they came out was because I when to the office and told them that I was very disappointed and that I did not want to continue with the pool so they promised me to have some one out the next morning and continue the work.
So I Waited and waited and waited no one came so I called and told them by massage because they refused to pick up the phone (childish). Told them to give me my deposit back cause I wasn't playing there game. They came the following morning at 6 A.M. Before I was able to go and pick up my deposit.
This is when they really decided to stick it to me because after that they asked for another 40% with was another 20k (41k at this point) and then waited another 2 months for them to put some tile up and plumbing and asked me for 10% more that I did not want to give them because I had given them TO MUCH MONEY to for the work that has been done but they threatened to put a lean on my home because of breach of contract so I did.
Called the BBB. Ha what a joke did nothing for me also called the city to complain about the trenches that my youngest has fallen into several times and the hazardous conditions that there was tried explaining that I had two little one that plays around this but nothing from them nor the pool company to correct this problem.
Latest is that I've given them 97% and the pool is only about 60-70% complete and dealing with them not ordering the paver for the pool on time so know they are in back order so I have to wait 4-6 weeks to get them.
Then two weeks later they call and say that they no longer make that paver so to pick out another and finaly i get the paves and guess what?
They send me the wrong pavers and try to point the finger at me.
So now Dec. 07 05 and I still wait for the paver so they can take the next step and install the lighting, finish the pool, screen it and fix the sidewalk that they damaged,
When they started there where only two pools done around my house know there are 5 and one that is under construction. Ironically from the same company that I have been dealing with and there's have been over 75% done in the past 2-3 months. There's also another pool company that started their pool in November and finish it this week!!!
So tell me how should I be?
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