I ordered buy one, get one free Singer Laser Storm vacuum cleaners with a steam cleaner as a free gift for 3 payments of $39.95. On 10/6/05 I was charged with $333.90 on my bank account. I tried several times to contact 800 number noted on bank statement with various messages or no answer at all, and then a line disconnected message.
I reported to my bank as a possible fraudulent charge. On 10/31, another charge of $79.99 appeared on my bank account. I tried the 800 number again. It was in service again but busy. Finally got through to a recording that stated heavy calls and held the line for 30 minutes. I emailed their customer service as encouraged by the recording to [email protected] which turned out to be an undeliverable address.
With the initial incorrect bank charge I did not want to open the package when it arrived as it appeared to already be a problem. I found the "rip-off" information on this company on line and have decided to return the unopened package today.
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