I bought a above ground pool $3568.00 back 0n July 30. It is now Sept. 14 and my pool is still not right.
It was not setup when it was suppose to be, and then it had a leak on the skimmer. It cost me almost $300.00 to fill it. I had to call them for 2 weeks before they came out to fix it.
Needless to say, they didn't fix it. They made it worst. It just needed a gasket under the skimmer, but they broke the skimmer and left it without ever telling me.
It took alot more calls & the threat of my attorney to get them back out here and I had to drain the pool for them to put a new skimmer on it. (another $300.00 to refill the pool). Gues what? It still leaks. Not only the shimmer but the water return hose leaks now.
I've been trying for over 3 weeks to get them back out here to fix this problem. They finally came today but, whatever they did, didn't fix it, it's worst now than it was.
Don't forget I also had to replace all the chemicals when I refilled the pool. They havn't offered to reinverse me for any of the cost.
I've made a complaint with the BBB of Ga. Against them and they had 4 weeks to work somethin out with me. I havn't heard a word from them and there time is almost up.
Rec Warehouse uses Proline Installtions out of Stockbridge, Ga. I don't think they know what they're doing. If anyone is lookin to buy a pool, I wouldn't by from Rec Warehouse in McDonough, Ga. And if you buy anywhere else, make sure the installer is not Proline Installation out of Stockbridge, GA.
I hope this will help anyone out there thinking about buy a pool from this Co. You will be sorry if you do. This is just my opinion.
Joan
milner, Georgia
U.S.A.
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