Usacomplaints.com » Construction & Repair » Complaint / Review: Dove Ceilings - Failed to do proper prep & finished job looks real bad Ripoff. #131334

Complaint / Review
Dove Ceilings
Failed to do proper prep & finished job looks real bad Ripoff

I used Dove Ceilings because of their ad in the OC Register. The price was good and I wanted the pop-corn removed from my ceilings. They did an OK job with removal and mess, but they failed to put primer on the drywall to make the new texture stick. So now, if you use painters tape or even slightly bump it, it comes off easily and there is bare spots. It just doesn't stick well to the ceiling's drywall without primer. I talked to a contractor and he said you have to use primer or it won't stick.

Another thing I wasn't happy about was the hodge podge way they apply texture. They called it their "patented" way of applying texture.in truth, it's a boogie board on a stick and what happens is you get odd looking areas and patterns where it's too thick of texture, then you get thin spots or large, solid areas of flat spots. Very uneven and it looks like a 1st time home job. I didn't notice how unhappy I was with the job until the ceiling is painted. They don't paint, so you get that surprise later on. It looks very uneven and it shows many of the ceilings flaws. I was not happy with it at all and am now in contact with another ceiling company to REMOVE Dove's job. I have warned 3 people who had estimates from Dove and canceled, after hearing my results. I cannot suggest to my friends and family to use Dove for pop-corn removal. I'm in a real estate business and I tour many homes a week. You can stop a Dove job in a second. I just don't like how it looks and people have agreed with me. I only wished I went with another company, because I wasted $1,500 on Dove and $1,500 to have Dove's job painted and it turned out bad. I don't even like to look up in my own house, because it just makes me mad to look at my own ceilings.

The mistake was not complaining sooner, but we delayed moving into the home for a few months and painting the ceiling. When it was painted, the house was still empty. Only when we moved in and you look up and see all the mistakes. Thin area, thick areas, odd patterns and just hodge podge. Again, I tell my friends, family, real estate clients and coworkers about my experience and I wouldn't go through the trouble, unless I care and want to prevent them from being very unhappy like I am. Now, I've got to pay another $3,000 to have Dove's job removed and done correctly. I wish we could post multiple photos on this, because you'd agree if you saw home my ceilings look. It's not pretty.


Offender: Dove Ceilings

Country: USA   State: California   City: Lake Forest
Address: 24551 Raymond Way Ste 115

Category: Construction & Repair

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