Do not order anything from these websites, despite their claims of low prices, percentages off, and other false claims and promises... They take your money and do not deliver your furniture!
I ordered several pieces of furniture in June online at Southwest and More website. Prior to ordering, I was told that I had to pay by check in order to receive sale prices.including shipping, I paid for over $2,300 worth of furniture. I was assured that my pieces would be delivered within 8-10 weeks.
Since then it's been one nightmare after another. It was excuse after excuse and no way to talk to anyone live and waiting around for straight answers. Read any of the other reports and the pattern is the same.
I have received only 2 pieces - the two least expensive pieces and those weren't even delivered until March. Over the year I have probably sent over 200 e-mails and have spent hours trying to contact them to get my furniture.
Since April 27th I have not heard from them as to the remainder of my PAID furniture order. I received an e-mail from the supposed president of OE Corp - Online Enterprises, Mr. Juan luis Vera, stating that he was speaking with the furniture distributors in North Carolina and that he needed the month of May to work out a successful resolution.
Since then, I have sent many, many e-mails and have tried to contact them via their on-line chat service - not one response and no one will respond to the on-line customer service. Their on-line chat service is a total waste of time - since April 27th no one ever answers.
I am still owed over $1500 worth of furniture. I told them I was filing a report on this website, with the BBB in Southeast Florida and am working with an attorney to see what can be done.
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