On October 13 we signed a contract with David Portell of Professional Wood Interiors (formerly known as Professional Remodelers) and paid him $3000.00 as a down payment.
At the time, we were told that building the cabinets would take approximately five weeks and that we could expect them before Thanksgiving. When we contacted Mr. Portell after Thanksgiving, he told us that we should be able to choose a paint color for the cabinets the following week. We were patient, but then Mr. Portell told us that the cabinets would not be ready until after Christmas! My husband wanted to see if any progress had been made on the work and visited Mr. Portell at his shop/home.
Mr. Portell became irate and yelled at my husband, using the worst profanity. After that, we contacted an attorney. Mr. Portell told the attorney that we should expect our cabinets by January 20, but Mr. Portell has not started building our cabinets as of today. Obviously, they will not be completed by January 20th. At this point, we would like to just get our deposit back, after suffering the inconvenience of having a construction zone in our home all these months. Hopefully, this report will prevent others from making the same mistake as us, by trusting this unscrupulous contractor.
Teri
St. Louis, Missouri
U.S.A.
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