Usacomplaints.com » Construction & Repair » Complaint / Review: NRG Heating & Air Conditioning, Inc - Flawed Installation of $9000.00 Lennox Central Heating & Air Conditioning Systen. #1019700

Complaint / Review
NRG Heating & Air Conditioning, Inc
Flawed Installation of $9000.00 Lennox Central Heating & Air Conditioning Systen

NRG Heating & Air Conditioning, Inc
Condensation Issues
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NRG Heating & Air Conditioning, Inc installed a Lennox Central Heating & Air Conditioning System for $9000.00 in my home. The Lennox High Efficiency Furnace has Major Condensation Issues. Based on my experience with NRG Heating & Air Conditioning.

"consumers beware"

The Lennox Furnace is a Lemon, combined with a Flawed Installation has caused the furnace to rust, both inside and out. Condensation issues resulted in water damages to my home. The plastic vent pipe for the furnace has become unglued due to the fact that the glue used was not heat resistant and not intended for that application, no primer was used, causing water to drip, damaging the ceiling etc.

A drain pan should have been installed under the furnace, but NRG decided to cut corners on the install. According to the Lennox Installation Manual a drip pan should have been installed which would have prevented the water damage. Repairs were made on February by NRG for the issues outlined, 9 months later condensation issues began again, more water leaks and more damages. I have spent $900.00 on repairs due to water damages. Now NRG wants to charge me $450.00 to make repairs which are the result of their incompetence and failing to follow the instructions that are specified in the Lennox installation manual..

"consumers beware"



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