The number of occasions are the following:
1. I bought a Toshiba replacement notebook battery from www.goodbattery.co.uk for £45 plus £6 R&P. I applied Paypal to accomplish the deal on my charge card.
2. The battery was sent (from China!) but I didn't utilize it until Holiday, because it was something special for another person.
3. On Christmas Evening the battery was discovered to become defective, declining to have a cost and never accepted from the notebook. I approached the organization via mail who explained to come back them for their factory in China (!) for testing.
4. I did so this consistent with their earnings policy, charging me £6.50
5. They established delivery of battery and decided that it had been defective. I required a complete reimbursement of the price.
6. They delivered a partial reimbursement of £43 to my Paypal account, in the place of my charge card, and so I sustained £1.88 Paypal costs
7. I required the ultimate £2 cost from their store however they are now actually requiring the £2 wasn't delivered as this really is their restocking fee. This really is incomplete contravention of the earnings plan for faulty items.
I can't increase a challenge with Paypal because they just permit conflicts to become elevated within 45 daysof purchase.
Recurring emails for the Goodbattery organization provide the same reaction this cost is their plan. I've attempted to get hold of them straight, that was after I unearthed that the organization aren't very who they claim they're.
Further study on my component has exposed the organization to become working from phony UK details. I've unearthed that:
* the organization tackle on the site is non existent. It's provided as:
Deliton battery INC.
Device 12,
96 Leicester Road,
East Finchley,
London N2 9EA
That will be not accepted by Royal Email like a legitimate handle and established using Google Streetview. I've likewise discovered web sites
Www.mylaptopbattery.co.uk
Www.batteriesshop.co.uk
Www.superbattery.co.uk
Www.dailybattery.co.uk
Www.batterystores.co.uk/
All run out of this handle, and so I can only just suppose they're exactly the same people.
* the organization telephone number (44 20 8816 8080) is useless whilst the automatic concept “The quantity you've dialled hasn't been recognised…” got through.
* The handle used-to enroll the www.goodbattery.co.uk site also seems to be fake, again not accepted by Royal Mail.
Deliton technology co. Ltd
99 Leicester Square
Birmingham
Wc2h 7la
Uk
Neither Goodbattery or Deliton are accepted titles within the Companies Property repository.
Therefore, I am along £12.50 for G&G, £2 illegitimate cost, and £1.88 Paypal costs with no battery to exhibit for my attempts. They demand (via mail) on the daily schedule it's their plan to cost a charge, and they cannot revise their site to replicate this (strange, no?!)
Therefore, if buying notebook battery, watch out for many of these businesses.
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