Usacomplaints.com » Computers & Services » Complaint / Review: Dell Computers - Poor customer service. #671124

Complaint / Review
Dell Computers
Poor customer service

My mother in law bought a computer throw dell and been a nightmare since. DELL customer service sucks and lying people they are worst then the mortgage company repossessing people homes and lying about it. She was moving and even called them we know my wife called them for her. Then less then 30 days later they sent it to a asshole collection agent unbelievable. But once she got settled the I told her to call dell and make a payment then the collection agent called and flat out lied and said they were dell I know she called from my business and all calls are recorded coming in and going out and she was on a speakerphone for my wife could here. They point blanked asked were they dell are a agent for dell they said they were dell. NEWS FLASH DELL AND UR MESSED UP ASSHOLE collection agency BY LAW THE LAW states that u HAVE TO TELL THEM U R A COLLECTION AGENT AND GIVE THE NAME AND ADDRESS LAW ASSHOLES SO she made a payment then i found out it wasn't really dell BUT IT TOOK ME TEN TIMES TO GET THE TRUTH OUT THE LAWWWWWWWWW at that then they would not give me the address r the real name they didn't realizes they were being recorded they would get sassy and then hang up when questions was being asked every time 10 times. THEN when i told them they being recorded and BY LAW THEY HAD TO TALK TO ME AND ANSWER MY QUISTIONS AT FIRST THEY WOULD HANG UP 6 MORE TIMES all on record conversations DUM people and rude Then finally They tried to tell me but to late i caused then out and was rude to them just like they was rude to me 15 times are more and my mother in law They couldn't get away with there lies any more and they knew it.

Now if dell wants to call us and dell only and prove it is dell then maybe we can talk and work this out untill then screw dell and there lieing people. Ooooooo ya tehy also try and call on sundays not not a nother law broken. I also want the lieing collacters address and phone number wich they wouldnt give out real one at that because i am reporting them and going after there license if they have any. Then i will talk to them and see if we can work this out


Offender: Dell Computers

Country: USA   State: Louisiana

Category: Computers & Services

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