Usacomplaints.com » Computers & Services » Complaint / Review: Supportrix.com - Service. #657875

Complaint / Review
Supportrix.com
Service

The corporation use to become very good. They're located in the Philippines therefore unlike tech-support businesses located in Asia they're clear to see and start thier company in a far more congenial method and therefore are much less rote than thier Indian brethren. They're likewise significantly, much more costly.

The store period is lengthy somtimes over 30 minutes before somebody accumulates. They perform this Philipino folk-music while on-hold along with a concept occurs every 30 seconds (I timed it) stating "Your Phone Is Essential To Us".

A Few of The technicians are gifted but many possess a challenging period t / primary problems.

The huge pain within the bottom is the fact that they've improved thier plan and today need one to keep in touch with the technology you had been speaking with the final moment you named. For this reason I left them. IT'S POSSIBLE TO NOT watch for a call-back in the prior technology. I actually donot learn about you-but I WANT MY COMPUTER SET TODAY! Not once they feel just like calling me back.

They demand from the event. If you wish to repair two issues you're having t / your PC ie: you-can't produce wirlessly and perhaps you're receiving pop ups, they'll ask you for for every of these a few things.

I'm utilizing a business named 24/7 Techies today. They cost $130 for just one computer. They'll solve all of your problems anytime throughout the length of the membership. They just issue is the fact that thier Indian features make sure they are EXTREMELY DIFFICULT TO COMPREHEND. Yesterday the guy was attempting to state 'Instant' but was stating 'Vireless'. I kept saying "Number, I don't possess a disease"

The corporation works on your PC and contact you back that will be excellent because Supportrix demands you remain on the telephone for the whole period they're focusing on you problem. This can be a discomfort when you have a speakerphone and shear pain if like me that you don't.


Offender: Supportrix.com

Country: USA
Site:

Category: Computers & Services

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