Usacomplaints.com » Business & Finance » Complaint / Review: Neat Company - Bad service. #660022

Complaint / Review
Neat Company
Bad service

This firm's plan Cool Statements is a superb concept produced by an undesirable company. We'd 30 hrs in on entering the bills with this program after which it shut and might no further permit us to start this program creating us to reduce the imformation that people simply joined permanently and waisted our period that people required once we were to meet up a contract. We believed no major package we are able to just contact thier tech-support like the majority of businesses plus they may reveal how to proceed to obtain anything up and heading and we'd be back again to work-in virtually no time. Therefore we visited the aid that aimed us to thier site and appeared on the site and attempted to obtain the response to the issue & most solutions they'd for that difficulties outlined we consumer error-related problems. Im sorry, but I actually do understand enough in regards to a pc to understand the program not starting isn't a user problem. They didn't have any solutions for that application itself no longer working correctly, like their application was so excellent that it might not need problems. Actually Microsoft isn't that smart plus they have now been carrying this out considerably longer and possibly have definitely better software designers. We tried thier live-chat to talk to a service repetition and we discovered that they stopped the support. We attempted to contact and we were directed to visit their site. We experienced every option about the telephone program and also the just one which in fact got us to some person was the revenue choice. Which means you understand their only emphasis is promoting the merchandise not controlling thier item and helping their customer-base.

So long as you're a software manufacture and certainly will repair their application oneself this isn't a course that you ought to buy because they don't have any application technicians to repair the issues using their own application themselves.


Offender: Neat Company

Country: USA

Category: Business & Finance

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