Usacomplaints.com » Computers & Services » Complaint / Review: Avast Software - Took my money and didn t send purchased upgrade. #601230

Complaint / Review
Avast Software
Took my money and didn't send purchased upgrade

I had been provided the chance by Avast.com to update a totally free model of Avast anti virus towards the Compensated Permit for that Avast Professional Version. I bought the two year update. They debited my take into account the price instantly and also the verification site mentioned that I'd get the bought permit quantity within 48 hours. It never arrived.

After fourteen days I experimented with contact them-and unearthed that they didn't possess a customer care quantity or current email address - and also the detailed mail contact numbers were low-operating handles. I subsequently started to make use of the "Resend Paid Permit" link on the daily schedule to be able to encourage them to deliver or resend the obtained item - without any outcome.

I actually approached among their outlined 'merchants' in the united states in desire they may have an immediate manner in which I really could contact them concerning the scenario and was educated he didn't possess a primary contact address or mail plus they are infamous for this kind of factor.

It's been nearly per month today and every endeavor I've designed to contact them has led to 'undeliverable' e-mails WITH NO reaction to the "resend Paid Permit" types. Even though FREE item is great - I firmly discourage anybody from buying the 'taken care of' "update" as this seems to be a fraud.


Offender: Avast Software

Country: USA

Category: Computers & Services

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