Usacomplaints.com » Computers & Services » Complaint / Review: Hewlett-Packard - This is a great example of false claims and false advertising. #580001

Complaint / Review
Hewlett-Packard
This is a great example of false claims and false advertising

I simply bought an HP SimpleSave 1TB external drive back-up program for my pc. HPis marketing claims this can be a hands-free automated copy.

Itis just automated the very first time you connect it in. Whenever you restart your PC it becomes a totally manual program that attempts to begin around from damage every single moment you personally start it. You have to both understand to some particular listing and understand what document to perform, or disconnect the push and connect it in again to ensure that tracking to begin. Also you then should be attentive and stop the upcoming complete copy or even the program may invest the following hrs carrying out a total copy (again).

There's no method to begin just the tracking application alone, not as instantly.

If you should be a newcomer computer person you'd most likely not actually realize that the body was unprotected. Nowhere within the paperwork have you been notified for this process.

HP customer support claims this really is typical procedure.

A genuine automated backup program might begin the tracking application every time the pc is started and execute incremental copies as documents are altered. Evidently HP cannot read a book to comprehend the meaning of "automated".

This Can Be A excellent illustration of fake statements and false advertising.


Offender: Hewlett-Packard

Country: USA
Site:

Category: Computers & Services

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