Client (Eng Lim) 01/26 10:58 AM
Disgrace on Logitech again!!! I named today at 10:30AM Westcoast US Period and spoke to Rae from your own Belgium workplace about my reimbursement check again, that we haven't obtained. She stated she is likely to advance this issue to her employer. I informed her this isn't the very first time it's been increased. No body at Logitech appears to do the things they claim these were likely to do whether increased or not! No body at Logitech Customer Care achieves the things they guarantee and so I'll just keep calling daily and report the discussion.
Client (Eng Lim) 01/23 09:30 AM
By nowadays, I still haven't obtain my return check. Pity on Logitech to employ a lot of liars in its work-force!!! What type of Organization is Logitech? Just about everyone has lied in my experience or haven't done their work. Study this chain of communications and inform me why exist a lot of liars at Logitech?
Client (Eng Lim) 01/20 12:48 PM
I named nowadays and talked to Dana and he or she explained that Logitech has launched a $76.24 check in my experience on Jan 15th. First, thanks. Next, I did so NOT obtain a contact, that was the guaranteed by Logitech, fom Logitech informing me the check was delivered. Little disappointment in Logitechis procedure if so when I actually do obtain that check. And so I'll watch for another several more times before calling again to find this check. Ideally I'll get the check to ensure that we are able to shut this available situation OR EVEN disgrace on Logitech again!
Client (Eng Lim) 01/14 11:38 AM
I'd an extended discussion Sheldon who's a front-line boss from your own Nova Scotia workplace who required upon herself my situation that has been happening since October 13. He explained he would deliver my situation to Florida HO for anyone to create the "large" choice in my own situation to solve it once as well as for all. He stated he'll get a solution from Florida over the following several times. I also informed him when I've to call-in a months period the Logitech is just a embarrassing organization to purchase points from. I really hope I actually donot need to contact again. Thanks Sheldon.
Client (Eng Lim) 01/12 12:07 PM
I named nowadays at 12:00 noon PST, that will be my 2nd phone to obtain this available product shifting. The very first phone you stated a Person Service Supervisor would contact me but he never did.
Present Day phone I talked to Nathan at your Nova Scotia workplace and he explained this Customer Support Supervisor is in a gathering and Nathan is certainly going monitor him along for his quality and email me back from the end of today.
Well, I am patiently awaiting this product to become solved since April that will be today more than 3 weeks
Is there anyone there with any expert to create a choice to produce the check?
Client (Eng Lim) 01/04 08:57 AM
I simply wish to inform you that I've NOT obtained my reimbursement check of $76.24 however because you documented that it had been in procedure since December 13. Please recommend when reimbursement check of $76.24 is likely to be sent in my experience.
Reaction (Andrei) 12/24 01:25 PM
Dear Eng,
Thanks for calling Logitech Digital Tech Support Team.
I really do apologize for that wait friend. Your check has already been in process. It had been simply postponed due to the holidays. Be assured, that the check is likely to be launched following this period. Please verify your mail frequently for notices.
Thanks for selecting Logitech. Happy Holidays
Truly,
Andrei
Logitech Tech Support Team
Website: www.logitech.com/support
Usa States: 1-646-454-3200
Canada: 1-866-934-5644
Company Time:
Mon to Friday,
6:00am to 6:00pm PST
Sunday - Sunday
7:00am to 5:00pm pst
Client (Eng Lim) 12/21 08:27 AM
I've been touring overseas for that previous 14 days and also have delivered but nonetheless haven't obtained my reimbursement check of $76.24. Please recommend when are you going to deliver me my reimbursement check? Cheers.
Reaction (Maryann Regina) 12/05 04:55 PM
Dear Mr. Lim,
Thanks for calling Logitech Tech Support Team.
Your reimbursement was already prepared by 11/13. It typically takes 4-6 months for that launch of the check.
We will send you a contact the moment the check is launched.
Should you've additional concerns, please don't wait to create us back or you may visit www.logitech.com for
Extra information
Thanks,
Mae
Logitech Customer Service
Www.Logitech.com/assistance
In Usa 646-454-3200
In Europe 866-934-5644
Company Hours:
6:00AM - 6:00PM PST Mon-Friday
Client (Eng Lim) 12/04 06:42 AM
I've not yet obtained my reimbursement check of $76.24, please suggest why the wait. This really is my next enquiry since my initial on 11/30 about why this wait in my own check return. Cheers.
Client (Eng Lim) 11/30 09:14 AM
I've not yet obtained my reimbursement of $76.24, please suggest why the wait. Cheers.
Client (Eng Lim) 11/19 01:08 PM
Cheers, Kevin. I enjoy your aid and that I anticipate getting $76.24, the right quantity for my backpack. Thanks again.
Reaction (Kevin) 11/18 April: 21 PM
Hello Eng:
I've read your mail and we ought to certainly return the fees. I've updated the reimbursement part of your consideration to replicate the correct quantity of 76.24$ when I don't notice everywhere that it's been shipped out by yet. Should you get a look for the wrong quantity please let's understand and we shall correct this as best once we could.
Truly,
Kevin T
Logitech Customer Care
Www.Logitech.com/assistance
In Usa 646-454-3200
In Europe 866-934-5644
Company Hours:
6:00AM - 6:00PM PST Mon-Friday
Client (Eng Lim) 11/18 10:55 AM
You stated the reimbursement is likely to be $69.95 but I settled an overall total cost of $76.24 including WA income tax. I am certain Logitech gathers revenue tax in WA state for additional revenue in WA state therefore Logitech could be ready to recover or off set the income tax that I settled with this backpack in WA condition. Please suggest why don't you. Cheers.
Reaction (Jacqueline) 11/17 04:52 PM
Dear Eng,
Thanks for calling Logitech Digital Tech Support Team.
It's a reimbursement that being procedure for you along with a check amounting to 69.95 is likely to be delivered to you.
Hopefully you can get the promotion.
When you have further questions, don't wait to contact us via mail thru the web site or contact us in the amount provided below.
Thanks for the assistance as well as for selecting Logitech. Possess a fantastic evening, forward
Truly,
Ahja
Logitech Customer Care
Www.Logitech.com/assistance
In Usa 646-454-3200
In Europe 866-934-5644
Company Hours:
6:00AM - 6:00PM PST Mon-Friday
Client (Eng Lim) 11/17 04:41 PM
Are you able to please make sure my problem is likely to be handle using a reimbursement and never an upgraded backpack being delivered in my experience? The main reason I am requesting is there's a purchase on for this kind of backpack and also the purchase is likely to be around by November 21st. Therefore please verify whether a reimbursement or alternative item may be the technique selected to deal with my faulty product. Cheers.
Reaction (Jacqueline) 11/17 04:34 PM
Dear Eng,
Thanks for calling Logitech Digital Tech Support Team.
Upon researching your event records, I had been ready to collect info that the reimbursement happens to be on procedure.
Reimbursement group had provided Nov 20 whilst the anticipated end time.
Please be led that it might take only a little longer than which was established.
We do expect your comprehension with this issue.
When you have further questions, don't wait to contact us via mail thru the web site or contact us in the amount provided below.
Thanks for the assistance as well as for selecting Logitech. Possess a fantastic evening, forward
Truly,
Ahja
Logitech Customer Care
Www.Logitech.com/assistance
In Usa 646-454-3200
In Europe 866-934-5644
Company Hours:
6:00AM - 6:00PM PST Mon-Friday
Client (Eng Lim) 11/17 02:43 PM
Please recommend standing when I have sent bill as required.
Thanks
Eng
From: Logitech Customer Care [mailto: logitech_us@mailca. Custhelp.com]
Delivered: Thursday, November 12 1:40 PM
To: Eng Lim
Topic: Freezer ripping on backpack. [Event: 091014-000612]
Brief Overview
Freezer ripping on backpack.
Discussion Thread
Reaction (Vickie M.) 11/12 01:40 PM
Expensive Eng Lim,
We've obtained your item, but continue to be expecting the bill. When you have not completed thus currently please Send a duplicate of one's bill to 510-505-0978. Make sure to obviously create the event quantity (091014-000612) about the bill.
Note: should you lately sent inside your bill towards the above quantity, it will take as much as one business-day before it's put into our bodies.
Logitech Customer Care
Issue Reference #091014-000612
Item Degree 1: Laptop Accessories
Item Level-2: Bags
Item Degree 3: Kinetik 15.4 Backpack
Date Created: 10/13 10:48 AM
Last Updated: 11/12 01:40 PM
Position: Pending
M/n: n/a
PID or S/D: Notgiven
P/n: 839-000058
Os: Windows XP
Logitech Application:
Software Type: xx. X. X
Saved newest SW:
Reaction (Vickie M.) 11/12 01:40 PM
Expensive Eng Lim,
We've obtained your item, but continue to be expecting the bill. When you have not completed thus currently please Send a duplicate of one's bill to 510-505-0978. Make sure to obviously create the event quantity (091014-000612) about the bill.
Note: should you lately sent inside your bill towards the above quantity, it will take as much as one business-day before it's put into our bodies.
Logitech Customer Care
Os
Windows XP
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