I ordered my computer and put down my deposit under the understanding that I would get my computer while making my payments. When I didn't receive my computer like promised, I called and cancelled. Of course they always told me that there were no supervisors available and it seemed like I talked to the same three people every time I called. They informed me that I could use the down payment as in store credit but they would not refund my money. I agreed and sent them even more money to finalize my order and they said it would be sent out in seven to ten business days. That was about three months ago and I have still not received my merchandise. Now when I call, the line is disconnected and I have not been able to access their web site. This company is not only out there just to get your money, but also has the worst customer service. I would never recomend that anyone use BLUE HIPPO.
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