Our Samsung checkis energy provided unsuccessful 12 days before. It is still under warranty.
I called the assistance point and organized to truly have a fresh check entered delivered having a deposit on my charge card, which may be eliminated when I delivered the faulty item.
Before proceeding, they necessary that I send the evidence of purchase. I did so this instantly.
To create a lengthy history brief: I Have today sent it 6 times. They evidently still have not obtained it. The fax division is individual in the customer care center, meaning the assistance centre would not deliver the alternative check before 'appearance' of the bill.
After several, many telephone calls, I eventually were able to achieve somebody apart from the leading-stop flunkies. He unearthed that there is some kind of issue using the exchange program. I will just imagine just how many worldwide clients are furious together but have said nothing.
I might have delivered the previous check using the evidence of purchase quicker than their fax program.
I am still expecting the appearance of the replacement device. I will never buy another Samsung item again if this means the guarantee is ineffective because of inefficient customer care.
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