I'm really happy with my experience with this company. They replaced two batteries in my iPods at the same time - it was a good deal because they give a 20% discount if more than one iPod is sent at the same time. They beat Apple's price by over $40 and the repair time was less than Apple's two week quote.
Several weeks later one of the iPods was acting odd so I e-mailed. Within 10 minutes I got a reply with reset instructions. This was impressive - I emailed at around 9PM and didnt expect a reply until the next day.
Overall I would recommend these guys, they do good work.
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