Usacomplaints.com » Computers & Services » Complaint / Review: EconoPc - Bad service. #396180

Complaint / Review
EconoPc
Bad service

I purchased a barebone from Econo PC. Purchased barebone #BBPCP47224. That is a barebone 478 socket. Motherboard, processor and 300 watt power supply. Cost me 301.00 total. They did not contact me and tell me they did not have this barebone in stock, instead they took it upon themself to send me something else.

They sent me item #BBPCP4224, which consists of a pent 4 423 socket motherboard. Which i am told works with the 478 socket pent 4 processor, but is not as stable as a 478 board. They adapted my 2.4 gig pent 4 478 socket chip to this m/b. The price of this barebone is 237.00 dollars.

Did not get any money bak, instead they charged me 301.00 for a 237.00 barebone. I complained and so did the source that purchased it for me. They told us thats what they have, and thats what they send when they didn't have the other. If i was not satisfied, send it bak at my cost for shipping. And they would charge a 15% restocking fee.

Well i decided to eat it and keep it on account of i din wanna lose more than i already have on the deal. Then the m/b had a problem with the ram slots. Sent that to them at my cost for shipping. They claimed they tested the board and was nothing wrong with it. Charged me another 47.00 for testing the motherboard and shipping it bak to me. Funny part about that is they sent me a brandnew m/b and proc. If there was nothing wrong with it, why would they send a new 1? They said for customers satisfaction. Which sounds rather fishy to me.

I do have the pc running now, Yet i had to do much searching throughout the net and computer shopws for specs on usb power connectors and other things tech should have beeen able to help me with. Yet they wouldn't.instead they told me they would fix it if i sent it to them at my expense and paid them to do so.

Even tho they are the reason the board was removed from the case, to send it to them for repair and testing. I see it as Econo Pc is a money making facility and cares less about there customers satisfaction. The warrenty they provide is a fluke, cuz if it wasnt they would never charge people qwhen they replace things.

I see it as Econo PC owes me the remaining balance from 301.00 -237.00=64.00 and the 47.00 they charged me to test and ship and the 6.00 i paid to ship m/b to them. Thats a total of 117.00 they have ripped me off and they was planning on making it higher.

I dont advise any1 to purchase anything from this facility. And i never will ever again. Sure would appreciate any1 with any help on this matter. BBB bureau says im out of luck, but i believe EconoPC has them fooled, along with many other people.


Offender: EconoPc

Country: USA   State: Illinois   City: Kewanee

Category: Computers & Services

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