Usacomplaints.com » Computers & Services » Complaint / Review: Best Buy - Geek Squad repair cost over $300 and withheld simple fix. #302734

Complaint / Review
Best Buy
Geek Squad repair cost over $300 and withheld simple fix

My computer stopped working. I spent over $300.00 at Best Buys and still my computer would not connect to internet. The Geek who serviced my computer withheld very basic information that could have saved me a lot of money. (things I could have done myself like install my own CD)

They wanted me to return for a NIC card (which I did not need) which would have cost another $100. With the installation.

I chose to go to a private business and it was repaired that afternoon.

I will never give Best Buy any more money.

The Geeks suck!!!



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