I purchased a HP computer because they had a $150.00 advertised with it, in
Addition if you purchased the HP printer you get an additional $70 rebate
For the printer. So I purchased both and mailed in both rebates. I waited a
Couple of months and called and I was told that they never received the
Rebate but I can fax it in so I did. I called to make sure they got my fax
And I was told that it takes 14 days to see if they got my fax to call back
In 14 days. So I called back after 14 days and they said to call back in a
Couple of more days. So I did and I was told they never got my fax to refax it
And they can let me know in 7 days if they got my fax. So I sent it again.
Now their story is I need to wait 4 weeks just to see if they got my fax.
There is no reason why it takes 4 weeks just to see if they got my fax. All
I want is my rebate for a total of $225.00 as they advertised but they keep
Giving us the run around. If not I want permission to return both the
Computer and the printer and get a full refund. I am not waiting 4 weeks,
14 days, or 7 days. On 4-8-08 I am going to the consumer complaints and the
MD Gazette and letting them know of this scam.
My co-worker bought a cell phone with a rebate and they told him the same
Thing they "never got it".
The rebates given by office Depot are scams and I think everyone should be
Aware of them. There should be no reason why I should have to call several
Times, fax several times, and spend hours just trying to get the rebate that
I am owed.
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