Purchased an Acer design Aspire 9500 notebook Computer fully-loaded for a lot more than $1950.00USD in March.included 12 months warranty.
With much better than 50% battery the system died while I had been utilizing it on the current airplane trip, I'd an area chair, no body in seat alongside me, device had been utilized according to the Acer planned use directions. Delivered the notebook to correct service. Acquired style communication on cell nowadays by Acer 12/21 that the gooey material was discovered inside and that I should spend $449.00USD for fix by tomorrow otherwise.
After several efforts and problems to achieve Acer technology fix by telephone, (their phone program is just a genuine question), I'd to contact the marketing seller to record the criticism.
Ultimately Acer named and insisted I spend otherwise. I created 1 declaration: "there is no gooey material around once the device failed." and 1 issue: "Was there an engineer or anything concrete Acer had that demonstrated stated gooey material triggered the failure which this same unknown material they discovered experienced the broken device prior to the disappointment?". This proved a lot of for that Acer repetition. I had been positioned on store for 10 minutes, possibly in order for them to get a solution to my issue, but was quickly disconnected following the 10 minutes. Later today Acer calls once more needs cash otherwise even while totally unaware for their earlier discussion with me, my reaction was they repair my notebook as their guarantee demands.
Thanks,
Russell Divvens
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