I purchased an Acer Aspire from HSN in September. Two months later there was as a huge smudge/crack like appearance on the screen. I called HSN and the only advice the representative could give me was that I should have purchased the warranty.
I then called ACER who immediately diagnosed the issue as a problem not covered under warranty and it would cost me 200.00 to replace the screen. I am still paying for this with HSN and don't think is fair. After reading complaints of the same nature on RIP OFF REPORT my decision is to take them to small claims court and report them to the Better Business Bureau. This was the worst experience and I will NEVER purchase another ACER product.
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