I bought my HP Pavilion g7-1310us in May. This laptop has a 1 year warranty. I came home the other night, and my laptop would not turned on. I contacted their customer service and talked over an hour. They asked me to sent the laptop to them, and I asked if it could be fixed. They said, they could fix anything. Now, I've just got a call from them said they could not fix and it is due to liquid spill or something. I felt betrayed, they are cheating. My laptop is still under warranty, been shipped to them for nothing. They just said they could not fix. I paid over $500 just for a laptop to use for 6months. HP is cheating. Their warranty is nothing than writing without action. I feel very disappointed, and I'm going to get rid of all my HP products. It does not worth to stay loyal to a company that is not loyal to you.
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