Let me start off by saying I'm sure somewhere tucked in there pages I did not see all there "policy's" or what not. Either way I placed a order with Zales.com. I paid for 2-day shipping. After about 5 days I called to inquire as to the status of the order. They told me that it was a ...
Zales Diamond Jewelry Review Its a Scam & Ripoff. They will ruin your credit score Make sure to read this before you decide to purchase any item requiring financing at Zales or Zales.com Just to let you know that before I decided to write this I tried to resolve my unfortunate issue with Zales ...
I told them absolutely no repairs - that I wanted it replaced entirely. The store manager Colleen Cost gave it to her regional manager Bob Shine. He took the ring to the butcher|jeweler he uses at Zales despite my protests! I only gave Colleen permission to SHOW it to Bob and forbade ANY REPAIRS! ...
I'm CURRENTLY in the process of going through the same thing everyone else on here has posted about ZALES! EVERY complaint posted on this site is TRUE! I only wish I'd come across this site before I EVER decided to get my ring sized! Here's the scoop: 1. I took my ring in to be sized and asked the ...
My husband went to Zales to purchase diamond stud earrings and hoops. The diamond studs, one diamond was bigger than the other. My husband went back to Zales to show them and the Manager agreed and order another diamond stud. After a couple of tries Zales never got the correct size diamond. To this ...
Store manager at Zales, Oakland Mall, finally admitted that my engagement ring is lost. My husband purchased the ring in along with a $99 Protection Program. With this program, Zales agrees to inspect the ring every 6 months and cover any necessary repairs. My July inspection revealed a crack in ...