Once this company has your money, they are not interested in making your order right. They do not answer phone calls, emails or live chat... I ordered $300 from these guys, when some of the items weren't correct, I sent them an email to receive a "return authorization number", for which ...
They sell to me a rc helicopter defective they exchange that for a other same a SYMA SO33G order number: yhst-94582326164583-458458. It came worst with missing parts and wrong items like battery charger and for that got damage parts, I let them know and they send me some parts but some of those cam ...
I am not 100% sure this company is located in City of Industry, but I am certain they are in the state of California. I emailed them several times about a problem I was having with a micro helicopter I bought from them that was less than a year old. They ignored all my emails. I then contacted them ...
I bought a Syma 9086 RC chopper from Xheli.com very first time out fo the container the system did not function; approached assistance and waited 3 times to listen to back. Talked online having a technology repetition and was informed that since the device was one day out-of warrranty there is ...
I have had very similar experiences with xheli. Their customer service is nonexistent. You might as well yell your complaint out into the woods; youll get as much satisfaction. They tout a 100% satisfaction guaranty. What they dont tell you is it's their satisfaction not the customers. If you ...
A couple of months before I bought some propeller blades and batteries for my RC helicopter from xheli.com. Our offer came about 10 days later. Envision my shock after I popped the bundle and discovered only a little nitro motor (later discovered it's to get a RC vehicle). Their customer support ...