I sent my sons xbox 360 in for service due to it having 3 red rings. I did not know at the time that you are not supposed to include the hard drive so I sent the console with the hard drive attached. Upon returning home from UPS I received an email from xbox with instructions to not include the ...
I purchased an x-box 360 with all the bells and whistles to have it break within 6 months with the E74 error. When I contacted the customer support I spoke to someone who spoke poor English. They offered to replace my system with a refurbished which is a joke because my system was new. So after ...
My husband and I have fallen on hard times so we sold our xbox 360 and cancelled my Gold subscription for xbox live. I called and asked them to cancel my subscription and they said they would. Three weeks later I seen there was a recent charge from them on my debit card and I called them again. ...
It started when my Xbox 360 had 3 Rings of Death, twice! I sent them in and finally received one that actually turns on. I transferred my account, downloaded all my purchased games and realized all of games were reverted to trial mode. I am in contact with Xbox Live tech support trying to resolve ...
We had our XBox 360 fail in December. We were told by XBox support to send in a AV cable because they believed it was defective. I sent in the cable and a few weeks later received another one. The "new" cable did not fix the issue and we were told to send in the console this time to have ...
This is a complaint about the business practices of Microsoft and their gaming division with billing for their Xbox Live (XBL) Gold membership. November I signed up for XBL Gold using my credit card number by linking it to my XBL account. Not being sure of the quality of the paid service, I opted ...