I am billed each month on the 15th for my subscription to Xbox Live to play online with my kids. I got up early today to change from 1 month to 3 months so I didn't have to pay each month, I noticed after changing my billing on the xbox that I had already paid the 1 month subscription of 7.99 and I ...
Hello, I just thought I would share with you all my experience with Microsoft and getting my Xbox 360 repaired. I consider myself a casual gamer now at the age of 32 but when the 360 was released I was pretty into it, I purchased my 360 on Launch Day and was even number 3 on the reservation list at ...
As crazy as this may sound, this is what we went through... My son has a Microsoft Live account for his XBox 360. Today, 04/14 he received a voice message from someone stating that they were going to kill themselves. We immediately contacted XBox 360 live, and after a 10 minute wait, got a customer ...
I have a problem with my xbox 360 console. It has a problem with the tray. When I put a disk in, it sounded like a loud scratching noise and when I hit eject, the disk came out scratched! Then when I try to close the tray, it just keeps re - opening. It will not stay closed! Even when I turn the ...
Dear Microsoft, My Xbox 360 has - within one year - died five times. I have been calling and writing trying to find someone there at Microsoft who can help me. I'm a loyal customer who has spent thousands of dollars on your console and it's HDDVD add-on and games. Four times I've sent my broken ...
Microsoft is the worst company when it comes down to customer sopport they dont know that the customer is always right they hang up when you ask for a supervisor or a coporate number they make fraudulate charges to credit cards and when you call them they say that theres nothing they can do to help ...