Site: xbox.com
Found 61 reviews / complaints
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Microsoft Xbox
Xbox Live Card Registration Charged Twice and Caused Overdraft Fees

I went to gamestop and bought an xbox live membership for 49.99. When I tried to register the numbers on the card it asked me for my credit card information it also said on the same screen I WOULD NOT BE CHARGED. The next day they charged my account an additional 49.99. I had an upcoming bill ...

Microsoft, Xbox 360
Out-of-Warranty Xbox 360 Defect Repair Pushed With $99 Warranty

For the past couple of days I've been trying to get things in order so my boys can get their Xbox Live. From the jump it was trouble being transferred to lines with no one on them but a recording and then a dial tone. After I got the hang of that trick I got someone on the line only to find out ...

Xbox Customer Support Microsoft
Xbox Support Agents Used Racial Slurs and Hung Up on Me

On 9/10/08 I contacted Xbox customer support because I was having a problem with a download. After holding for approx. 10 minutes a man answered and told me I would have to hold for an additional 7 minutes because they were doing a systems update. 20 minutes later, he came back on the line. I ...

Microsoft
Xbox Repair Center Returned 20 GB Drive Instead of 120 GB

I sent xbox repair center a 120 gb hard drive just shy of a month ago. I was anticipating it's arrival early this week well it came. I was excited to finally get it back because I only have 900 mb of free space on my 20 gb hard drive. I opened the package and was preparing to migrate data to the ...

MS Xbox 360
Malfunction in hardware

The Xbox 360 Console was suppose to become the greatest game system out, but considered be crap... We bought the unit as holiday present for out boy, by Feb it didn't work, we delivered it back & they changed the system, which likewise doesn't work. It's hard to comprehend how will you buy a ...

Microsoft XBox 360
Refurbished Xbox 360 Warranty Dispute, Only 90 Days Honored

Below is every single complaint that I filed with the Better Business Bureau hoping that they would help me with this: On April 26th I was playing my XBox 360. My current 360 is a refurbished system that replaced another system of mine which broke and was covered by XBox. My system began to fail to ...