I have called Vonage 3x in the last few months requesting to cancel my service because I can nolonger afford to pay for it. Previous to this I had my account lowered to 14.99 / 500min a month plan. After the 1st pain staking call, I walked away with no cancellation and a month free and an I agreed ...
I thought I'd be smart and save money by using Vonage. What a huge mistake!!! I signed up on 1/7/08, by the 28th I still had not received service, stating they were having problems transferring my phone number and that I needed an additional line for DSL. I decided I didn't want the cost of another ...
I signed up for Vonage. Various problems with my own house wiring and internet connections resulted in my realizing I had to stay with Quest. Easy, I thought. I will just cancel Vonage since I had not activated the account yet. I called Vonage and they said that it would cost me $36.00 to cancel. I ...
I've also been a victim of this company. I got their service on 02/05/07. At the time they didn't have any promotions. I was never told I was going to be in a 2-year contract. Today I called to cancel the service and first I had to wait over 20 minutes, then a robot kept on offering promotions so I ...
I thought Vonage would be a great deal So i signed up but the system would not work with my internet connection so I tried to cancel but they talk in a weird language very hard to understand. I called five times and they said they had to call me back so waited and when they called I explained that ...
I was looking for a cheap phone service when we moved into are new place. I had heard alot about vonage and there VOIP service. So, I called and register. I got some lady that I could barely understand, and I doube she was from anywhere in North America. I set up my account and she said that I ...