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Found 90 reviews / complaints
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Vonage Phone Company
Tricks You Into Contract Through Lease Of Their Vonage Box, Charges Extra For Using Their Vonage Equipment, Huge Cancellation Fees WOODLAND HILLS, CALIFORNIA NEW JERSEY

When I signed up for Vonage phone service I spoke with one of their customer service reps over the phone who assured me that I would not be locked into a contract and that I could cancel my service anytime without penalties. I made it clear that I did not want to be locked into any contract should ...

Vonage
Steals from the poo

I started with Vonage, just like anyone, with the excitement of a new age phone company that treats their customers very well, and doesn't rip them off. Skip forward in time to present day... I just got told by Vonage customer service that I couldn't get 13 months of back billing from them that ...

Vonage
Beware Of Signing On With Vonage - All Contracts Are 2 Years! Terrible service, expensive disconnect fees and other hidden charges India India

Please beware of signing on with Vonage. I signed up 6 months ago and the phone line had a really terrible connection. I was dropping calls (not good if you're working from home) and sometimes the person on the other line just couldn't hear me. I checked to see if it was my phone but it wasn't. I ...


Vonage
Deceptive Trade Practices The Vonage Sales Rep did not disclose that the verbal agreement was a one or two year commitment with cancellation fees!

One October 10, my business partner and I received a direct mail promotion from Vonage that defined the promotion that they were running. Voice over IP (VOIP) phone service. We were contemplating the pros and cons of a VOIP service and determined, based on the conversation we had with the Vonage ...