We had Vonage service for a few months. Every time we would have a storm and lose power, we also lost Vonage. You then have to call them on your cell phone and stay on the phone with extremely rude customer service people for at least an hour while they have you changing your ip address, change the ...
First of all... I contacted Vonage and asked to cancelled the account and the only way im aware because it's 30 days trial and does get full refund... Now... When i called them and cancelled the account and after that they took $41.00 off my checking account and was overdrafted NSF and ...
A month ago I ordered a vonage phone service. They were supposed to contact bellsouth to transfer my existing phone number. After 2 weeks I called vonage and asked why bellsouth line is still on. They could not start the transfer process because they could not e-mail me the authorization form ...
I contacted Vonage for phone service in early April 06. The contact person stated that Vonage "is" compatible with Dish Network Satellite service. I went through the 35 minute phone call with all of the confusing 911 registration, and terms of service agreement. I did not receive the ...
I set up an account with Vonage and cancelled it two days later. They had sent the modem so I was told to return it with an RA number. I had the package tracked by US Postal Svc and have the tracking statement showing their receipt. After one month they have still not returned my money. I cancelled ...
A couple of months ago, we tried to use Vonage. No luck as we were on a plain wireless internet. Well, now we are on highspeed and decided, give em a try again. Boy were we wrong. They were going to reconfigure the old router, which every time I called there was a problem. Finally they told me that ...