I opened my bill today - normally around $100 for 1500 plan minutes. Today the bill was over $300, which has happened in the past with Verizon. Since over 85% of my calls are made in-network, I wondered how this was possible. I used over 2000 minutes in the latest billing cycle. I called customer ...
I have had my Verizon Phone for less than 6 months. Three days ago my receiver stopped working and I was unable to hear anything on it. This is a huge issue for me because I am out of town on business for three months and it is my only means of communication when I am away from the office. I took ...
Let me first say that I had outstanding service with Verizon prior to this minute, but after the news I received today I would not recommend them to my worst enemy. I recently moved to Sprint due to that fact that the two people I talk to the most are on sprint and I can get unlimited calls to them ...
Verizon Wireless apparently has found a new way to keep customers. They extend contracts so that customers can never switch phone companies without paying a $170.00 fee. I can understand how many wireless companies do this when you get a new phone at a discount. It's ok if it's up front, ...
I would like to briefly share my recent experience with Verizon... I signed up for the Verizon Wireless National Access and Broadband Access Unlimited (Plan #53023) on May 13. I personally visited a corporate store in Atlanta to discuss my needs, being very clear to share with Verizon that I had ...
Verizon fraudently charged a cancelled credit card for the billing of an account. The card was not ours, but a previous employer's company credit card. We called, stopped by their sattelite offices four times, insisted on speaking with their legal department (they never passed the information on), ...