I enrolled with TXU 8 months ago. I recently decided to move to another apartment complex. My wife called TXU customer care on the 06/25/08 to schedule the move, requested the disconnection in our current apartment on the 30th of June, 08 and the power in the new apartment is supposed to be turn on ...
I moved out of my house June 30th and notified TXU a month before my move my date of vacancy. I asked them to shut my services off on that day. Electric utilites (and all other utilities) were shut off on my date of vacancy. Somebody else called TXU and had the electric services turned back on. TXU ...
My husband and I are selling a home in North Central Texas. We signed up with TXU energy to provide the electrical service. For several months we received bills ranging between $20 and $25. The home is completely empty. Thermostat set to 62 for the heater, just to protect against frozen pipes. So ...
July I was getting hit extra hard at my small store in Dallas on electric bills, and I felt like I was being overcharged so I called to ask TXU for help. I thought maybe there would be a better plan out there to help save money. The first representative I talked to said that TXU provided a new plan ...
I wasn't too amazed at all the other complaints against TXU. They cut off our service last October after I paid a past due amount, past due because we were taking a $1742 pay dock from being out on medical leave per physician orders (one of those "unless you want to lose a leg" things). ...
Here's the situation with TXU Energy: I had a bill due in April for $272.31. I paid through its Bill Matrix system with an electronic check. Through drafts I have set up through my bank, the check did not clear. I happen to see it when I was online, and called Bill Matrix again, and paid $273.00 ...