On 4/24/08, I upgraded 3 phones on my plan and renewed my 2 year contract. The new phones were capable of accessing the internet so I requested the salesman disable the internet on all three phones. I assumed the salesman did his job and my 3 brand new phones (which I paid $260 for) had been ...
I recently upgraded my calling plan and phone with sprint to use the Palm Treo 755 and after consulting with the Sprint representitives and reading all the literature they had available, decided to go with the simply everything plan. As it was told to me and read in the literature everything was ...
Not only am I disappointed with Sprint's customer service/contract practice (if you change your plan you are in for another 2 years of bad service!) but this goes a lot deeper now. I have been a victim of identity theft because of sprint and they just give me the run around and no resolution. This ...
We started with Nextel about 4 years ago and it was explained to us because we got a deal on the new phone we would have to agree to a 2 year contract so we did. Last fall I had to have surgury and thought it would be good for us to have a second line and our daughter had a Nextel phone so I called ...
I have been a customer of Sprint for the last 10 years. I never had a problem until I got a family plan. The first problem occured in when I added my son.instead of putting him under my plan, they sent a 69.99 bill for the family plan that also included a separate plan of 69.99 for him. I ...
I have been Sprint for about five (5) years and was pleased with its service until the past year. I had autopay, in which they debit my credit card monthly for the amount due. I recently received a bill with a $3.00 late fee and a statement that my expenses would be processed on 3/13. When I called ...