I am amazed at how a company the size of qwest can be so mis ran. My bills ARE NEVER correct, I have to call in and "negotiate" my bill with a "credit rep" every month. I have been misbilled up to $346. This isn't a once in a while thing, it is literally EVERY month. I have ...
Below is a copy of the e-mail I sent to the Better Business Bureau. Unfortunately, they haven't contacted me yet either. M Complaint: On May 6th, I ordered residential phone service. The connection date was suppose to be May 9th. I was told there would be a $33.00 installation fee, my plan would ...
I am thankful that I can at least sound off somewhere other than my husband. We recently moved to MN and when I called QWEST to get local phone hook up they offered me two cell phones and internet connection to my home as a package deal. I needed to cell phones (hubby and I), internet connection ...
July 2. I called Qwest Wireless to have my phone deactivated. I had been having problems with the phone roaming even in my own house. I was very unhappy with the service. I was past my 1 year mark so there should have been no early deactivation fee. The customer service gal (Chantell) talked me ...