The following is an online chat with a Qwest DSL rep. A week later when I wanted to upgrade, I had another chat... Thank you for contacting Qwest. My name is Helen J (). How may I help you today? Jared: I live in a fourplex and used to have Qwest DSL (about a year ago). Back then you guys ...
So this is what is basically going on. My roommate and I decided to get cable and internet in our new apartment. We herd some bad stuff about Comcast so we decided to go threw Qwest. On Monday we gave them a call and talked to one of their people, the woman was having a Monday her words exactly. We ...
I am bundles with DirecTV and Qwest, and ever since the first month have had problems with billing charges being mixed up, inaccurate, and false. The bill for DirecTV can only be paid thru Qwest, and its different from the bill on the DirecTV billing from their website. Thats not even the biggest ...
In Dec. called Qwest and talked to very "nice" agent, "Candice." She gave me her email at [email protected], hoping we'd opt to buy a family cell phone plan. During phone conversation, told her Qwest upped the fee on my DSL, was supposed to be $26 a month for DSL with MSN email, ...
Qwest has got to be the worst comapny in america, dealing with them is like banging your head against the wall. To make a long story short, i have on my desk right now 6 bills from qwest for the same phone number and they are all different amounts $ due. I have called qwest on three seaparate ...
I had phone service turned on by Qwest, then suddenly a week later they shut it off without warning. I called customer services and they directed me to the fraud department where I got this lady that asked me a bunch of questions about who I was. After being put on hold forever, and this was not a ...