After writing an email and getting an authorization to return three new phone chargers I purchased from Metro PCS online, I send them via FEDEX and they received two days later. This company was eager to charge my card when I made the purchase, the same night, but despite several emails, the last 3 ...
My 12-year old son went with friends to the beach. I gave him my cell phone. The account was current and paid to date. At 9:00pm, I tried to call him and the phone was disconnected. I called Metro PCS at 888.863.8768 and spoke with a customer service representative. She requested my "security ...
Metro PCS is THE WORST company in the world to deal with! No matter what, do NOT do business with them if you have a choice. They treat all customers like like they are scum of the earth. There are no real people to talk with when your bills are wrong and if you don't know your password, too bad, ...
Metro PCS has been very inefficient in their customer support. I have been trying to work out the "text talk global" feature on my phone. It worked well for the month of October entirely, but from November 1st to 20th, it hasn't. I called up the customer support and they have tried almost ...
I am DISGUSTED with the poor reception I am experiencing with my Kyocera Rave cellular phone from Metro PCS. Every time I try to make a call from inside a building, I ALWAYS get a "call lost" message? Why? I've been to the retail outlet in Pembroke Pines and all they tell me is to ...
Metro PCS is a flat rate unlimited cellphone calling plan for local calls. Their call quality is terrible in this area. Its spotty and drop offs are the norm. Long distance is accomplished by prepaid only. Finally after a year, I quit and found an ATT deal that was cheaper and better. Metro PCS ...