We send our directv payment via money order. The first time it wasn't recieved until 3 months after we sent it. The second time it was recieved 6 months later. The third time it was not recieved at all. I am so angry that this happened. I had to pay a 200 dollar fee for letting my service lapse, ...
First Fraud We were contacted by a Directv agent in 2006. We were building a new house, in a new neighborhood development and they had special offers for this area. We listened to the offer, and were told that DTV would be launching 150 HD channels within 3 months of our install. Of course, this ...
My time as a Directv customer was disappointing, to say the least. The two months that I was a customer were marred by hours on the phone with customer service, programming mistakes, and periods without service. My experience began with my entire order being entered incorrectly, resulting in me not ...
Although our story has a lot more details, I will try to keep it relatively short here. My wife works in another town and wanted to take advantage of a deal being offered through DirecTV: satellite TV service installation for up to four rooms in exchange for 2 year service commitment. To keep the ...
I had been a directv customer for many years, at least eight. I noticed on my bill that I was all of a sudden being charged a month and a half instead of one month and five recievers instead of three. I contacted their customer service and they said that is just the way they are going to be billing ...
Like others, I cancelled my service in February and specifically asked if I owed anymore charges with my service being turned off on 3/15/08 at the end on my normal monthly service cycle. I was told specifically by the billing representative that my balance was zero and that I would owe nothing ...