I just got off the phone with DirecTV customer service & customer retention department. What a joke! I have been a customer of DTV for a decade, and I have the 'choice plus' package with HD! They are now going to offer like 100 new HD channels by years end so I contacted them. I am told the ...
I was a Directv Customer for 3 yrs. When I moved from California in Dec to North Carolina I had placed my account in suspense until they could set up the service at the new house. Imagine my surprise when I found they had suspended for just 1 week although I left Calif on Dec 2nd 2005 and they ...
I switched to Dirct T.V. They offered a portable DVD player when you switch. They also offer a $100.00 rebate. I paid them $108.00, I am not sure why. You do not buy any of the equipment. You pay the $108.00 Then they send you a check for a hundred dollars if you send in a form? Stupid! I emailed ...
Last April, we bought a new HDTV, and in response to a special ad in the Sunday paper we called DirecTV for satellite service. Our service was to include 1 regular receiver and 1 HD receiver, and some months of free movie channels. I was told that this entailed a 1 year contract. The reception has ...
In July I had a DirecTV unit installed by BCK and hours after installation I been getting 771 (searching for satellite) after dealing with BCK for a month or less I decided to call DirecTV, and was getting the run around. On this optional insurance, I was told it was covered then was told it is not ...
I was sued by Directv relating to purchases of electonic devices online. I was one of the first end users to go to trial. All alleged violations were time barred due to statute of limitations. However, the judge decided that "continuing violations" applied and I was hit with a huge ...