I ordered DirecTv HD service with an HD/DVR. They came out today and I showed them around and especially pointed out that I had existing DirectV cabling from the past. They immediately said they needed to pull three new coax cables two for the DVR and one for a second tv. The charge for this was ...
DirecTV submitted a $646.12 charge to my bank account without authorization to collect on my daughter's account because I had made a payment on her account to help her out several months prior. I did not sign a contract with DirecTV, nor was my banking information given to them to use on the ...
Beginning April 4th my account, that was previously a total choice plus package, was changed to the premier package. Neither I nor my husband made this change. During my most recent conversation with customer service (9/6/08), which I recorded for my records, the representative could not find any ...
Two (2) years ago I signed with DIRECTV through Bell South (AT&T) for satellite service. My contract' ended in February. At that time I became a month-to-month customer.in June my DVR would not boot so I called Technical Support for service. After numerous attempts of resetting it was diagnosed ...
I called to try to get a new service with DirecTV, (I call them "Dave") Dave told me I'd have to up for a 2 yr contract. I said what is I bought my own equipment. The answer was yes. No commitment when you buy your own equipment.. So I bought a IRD (receiver) from an online wholesaler and ...
My account was cancelled in October when I moved from Kentucky to Indiana. I specifically requested a they close my account (not suspend) since I was moving out of the state. I was not under any contract and my balance was paid in full. Recently (August) I noticed an unauthorized charge drafted ...