The reason I am writing is to express my shock and chagrin over how the Whirlpool acquisition of the Jenair and Maytag brands have dragged down the customer experience of these once proud premium brands to the lowest denominator. For years I was a loyal purchaser of Maytag and Jenair's luxury ...
Last year when replacing the stove in my kitchen, I decided on a Maytag Gemini double oven gas range, which set me back around $2000. I chose Maytag because I thought they stood behind their products. Today, I noticed that one of the burner grate tips, specifically a grate tip which covers the ...
Purchased a Stainless Steel Whirlpool refrigerator from Best Buy 1 year ago and now the fridge is rusting! Whirlpool customer service rep, Amanda Hall (supervisor) claims that this is not a Whirlpool issue, and instead is a cosmetic issue. Cosmetic issues are only valid 30 days post-purchase. Then ...
After numerous service calls for this dishwasher, we are still having problems with dishes getting clean. We were told by Whirlpool that we needed 3 services calls to prove the unit was defective which we did on 2/16, 3/21 and 4/5. On 5/16 we spoke with Patty at Whirlpool and she was to set up a ...
(My posting to whirlpool.com website) Dear Whirlpool Corporation, I'm contacting you to let you know that I am very unhappy with the durability and longevity of your washer "Cabrio Automatic Washer" Model # WTW6300SW1, Ser # CT4072078, purchased new in October from Lowes Home Improvement. ...
We purchased a new home with all-Whirlpool appliances in November. We have had seven service calls on a dishwasher that has never worked properly, and now is not working at all. The service contractor asked us not to call them back. Whirlpool sent another contractor, who said also that they were ...