Site: vonage.com
Found 323 reviews / complaints
Page 49

Vonage
Won't refund cancellation fees and modem charges for returned equipment. Ripoff Groveport Ohio

I set up an account with Vonage and cancelled it two days later. They had sent the modem so I was told to return it with an RA number. I had the package tracked by US Postal Svc and have the tracking statement showing their receipt. After one month they have still not returned my money. I cancelled ...

Vonage
Ripoff Impossible to cancel Worst customer service ever!

It is impossible to cancel the service. I ahve spent over 3 and 1/2 hours over the past several days trying to cancel this terrible company.in fact I was just on hold for 35 minutes for supposedly the department that I was transferred to for cancellation only to be told that this person did not ...

Vonage
Ripoff

Vonage does everything it can NOT to be fair with credit. I had switched back to AT&T on Jan 12 and kept my phone number since the high speed service was not good enough to use Vonage in our office. I even called them and told them even though they had to release the number. Like who wants to ...

Vonage
Vonage ripoff useless equipment sold internet

It will seem hard to believe but trust me, VONAGE is a RIP-OFF. My latest trouble with them came several months after I had finally cancelled my service with them (and paying outrageous cancellation fees to cancel a bad service). Well, long after I had cancelled my service a friend of mine (very ...

Vonage
Staples Rebate ripoff

I purchased Vonage starter kit with $50 rebate from Staples in April (yes, a year go now!). I sent my rebate and received email notification that rebate was sent for final processing on 5/31/05. The link to the web site allows me to view my rebate status. So what. It sits with that status for 10.5 ...

Vonage
Rebate ripoff inferior telephone service cancellation ripoff

Vonage offers a rebate when you purchase their equipment, usually equal to the purchase price. I purchased their equipment at Best Buy and completed the rebate form online, only to get a card from them stating that the equipment number I gave them was incorrect (I verified - it was correct), and ...