Open letter to Verizon. On January 3rd I placed an order to move my service. I selected a package deal that included Freedom essentles Direct TV and DSL service. The person I spoke to assured me that there would be no lapse in my DSL service. Then I found out there would be a DSL lapse in service. ...
I am a Verizon customer. I have 2 cell phones with Verizon wireless, and I also have local and long distance service with Verizon. I had Verizon DSL at my current address until I moved to Philadelphia a year ago. I also had Verizon DSL there. I moved back to my home in D.C. A couple months ago and ...
Verizon is trying to charge our company $2,000.00 per business line and has sent it to collections. They are saying we broke our contract with them. We never signed anything with Verizon, we were with GTE until Verizon took over. Verizon has been unable or unwilling to produce any type of contract ...
Dear Verizon: On June 22 I was in the process of purchasing a new home. When the credit report came back to my demise I discovered I was the owner of a $710.00 outstanding unpaid phone bill. Thus, I called Verizon long distance to find out when and how I signed up for another long distance service ...
What a RIPOFF from Verizon. The put a phone in my apartment without my approval and billed me. I talked to them several times and they said I wanted a phone. How could I want a phone in Pennsylvania when I was living in Florida at the time. Be very careful about the internet services and promises ...
Ok... So I changed my "Freedom" Package to a "Regional Calling Plan" having been told by a Verizon representative that this would cover ALL IN-STATE calls in Maryland. Boy was I wrong. It turns out that "Regional" calling plans cover by portion of the state, unlike ...